Cavelo
Ideas Portal
Ideas Portal
Hello, I have a client that has about 100 assets in their enviroment and currently, Cavelo does not have a way to, on mass, install or uninstall the agent. Are you able to provide GPO instruction for both installing or uninstalling the agent?
Or, a great way for this would be to install one agent on a domain controller or server, have that agent scan the environment to identify all assets, and then from the Cavelo console push the install to all assets found from the initial scan.
I am also in the process of deploying the agent on 1500 users i manage to make the script and msi working but it needs to be run as local administrator account the default admin. When the MSI is ran as system admin or any other admin account it doesnt work.
This is being deploy thru RMM command that being pushed is the following:
msiexec /i Cavelo.msi" /quiet /qn /norestart /log install_app_script_1719258228381_1.bat-msiexec-log.txt
the status will return failure and event viewer will append insufficient password, please note that user being use is SYSTEM admin and to make this work it needs to be the local default admin which is not doable on our current environment.
please advise thank you
Matt,
Below is the instructions. We will put together a one pager and post it on our website. Thank you for the feedback.
Install (as admin):
msiexec /i "C:\<path>\Cavelo-agent-installer.msi" /qn PRODUCTKEY="<key>"
Uninstall (as admin):
msiexec /x"C:\<path>\Cavelo-agent-installer.msi"/qn
Installing directly on a workstation means downloading the .msi installer, double clicking on it, and walking through the steps like you've done with your own machine. Installing automatically across the network means an IT Admin executes a command from a central location which enables a silent install of the agent across numerous machines.
There are various tools that a customer's IT Team would use to facilitate this. All such tools allow the ability to "script" certain actions. The guidance is to use the commands above within their Group Policy in order to install or uninstall the Cavelo agent across their network.
Matt,
We do have a process to facilitate this and will provide you with formal instructions shortly.
Thank you,
James